Arkansas 911 Operator Doesn't Cite Reason For Quitting

Jun 25, 2013

A Little Rock 911 operator didn't include a reason for her resignation in a letter submitted months after the death of a woman who called for help when she was trapped inside a vehicle in a pond.

The Associated Press obtained a copy of the letter Monday in which the operator simply said she was resigning.

Police said Thursday that she resigned June 14.

The resignation came after 39-year-old Jinglei Yi called 911 on Jan. 14 when her vehicle ended up in a pond.

Police said a county dispatcher transferred Yi's call to the 911 operator, who spoke with Yi briefly before hanging up and contacting an ambulance service.

An ambulance was dispatched, but police and firefighters weren't dispatched until the ambulance service called to verify that they were en route.