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Wed September 4, 2013
Arkansas AG Reaches Settlement With Nevada-based Firm
Attorney General Dustin McDaniel says Arkansas has reached a settlement with a Nevada telecommunications company accused of continuing to bill consumers after they had cancelled their long-distance telephone services.
McDaniel filed suit against Consumer Telcom, Inc., in 2010, alleging the company charged for "bundled" services that many Arkansans were unaware they had purchased.
In the settlement, the company agreed to make clear what type of services they are receiving and provide explicit instructions on how to cancel them.
Consumer Telcom will also pay the state $20,000 and reimburse attorneys' fees and costs. An employee in the 'Complaints' department of Telcom - who was called by AP only after a working media line was unable to be found -said Tuesday she would pass a request seeking comment along to the company.